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Shopper says Apple staff hurried him, others to storage room during Boise mall shooting

BOISE, Idaho (KBOI) — Inside the Boise Towne Square Mall, there were plenty of folks who heard shots ring out.

That included the father-in-law of KBOI News anchor Natalie Hurst.

Noel Rios, Sr. was at the Apple Store getting tech help, when a store employee heard the gunshots and rushed him and others to safety.

And all of a sudden, Joel ran around the table, grabbed my arm, and hauled me into the storage area — and we were all being hauled into the storage area by the staff," Rios said. "I thought they did a really good job.

Rios says customers and store employees huddled in the store’s storage area together. It’s a scenario that Apple Store employees have trained for.

Rios says he and others were eventually let out of the Apple Store through a back door and out to their vehicles.

Like everyone else shopping at the mall, this was supposed to be a routine stop at the mall today. Rios put today’s events into perspective — a tragedy so many Idahoans think of happening elsewhere.

“I think one of the things is that the world has caught up with us. That's not a good thing as far as I'm concerned."

No one was injured in the Apple Store during Monday’s shooting at the Boise Towne Square Mall.

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Jenniffer Sheldon

Update: 2024-09-19